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Support

Please contact us at any time: 

  • Email: team@nydirect.com

Our Policies

We pride ourselves on always doing the right thing. We have some of the lowest prices on the internet, ship quickly, and make sure everything goes right. In the rare case that we make a mistake, we work hard to fix it quickly and on our dime. You can read our policies here.

About Our Third Generation Family Business

Every American has a story, and our story is one of the American Dream. After World War II, Alan Edelman immigrated to the United States, landing at Ellis Island in 1947. He worked hard in the New York garment industry until he met his soon-to-be wife. Together they moved to Cleveland to be closer to her family. At that time, New York City was seen as a gateway to a better life, a better future, and a dream come true. Alan worked tirelessly to build his future from the ground up. He moved to Cleveland in search of his own destiny, and quickly began to develop his own company.

What began as a small-scale operation of selling plumbing supplies and plumbing components out of the trunk of his car turned into an extensive family owned business that would continue, grow, and persevere throughout the decades.

Today, NYDirect remains a family owned business, built out of the vision that Alan Edelman set before us. We offer a simple, seamless, and stress-free method to order all of your home improvement supplies online through a trusted business with competitive pricing. And of course, we provide direct shipping to wherever our customers are located with fast speeds and affordable rates.

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